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Focused on creating the best experience for patients, caregivers and the health care industry as a whole.

Our dedicated team designs customized PSPs that connect all parties using a targeted approach to exceed industry benchmarks while delivering a higher-quality patient experience.

We have unique and proprietary PSP workflow-automation software and systems to ensure excellent quality control, provide significant cost efficiencies and enable a higher volume of patient interactions. As a result, we can provide in-home services at about the same cost as in-clinic, ensuring better outcomes for patients.

Digital Solutions

Helping Government Achieve Cloud Migration Goals—Securely

Calian helps government organizations of all sizes and across all levels securely migrate to the cloud. 
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Cybersecurity Solutions

Modernize Your Healthcare Infrastructure and Manage Cyber Risk

Those of you in the healthcare industry who are responsible for IT had a lot to contend with in 2020. COVID-19 accelerated demand for virtual services. Migration to the cloud remained a goal. The 2020 data breach of the US federal government...
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Cybersecurity Solutions

Enhance Your Security Posture

Calian offers cyber security services and solutions to mid- to enterprise-size organizations at all levels of government, defence and private sector. Our strategy of combining organic development with mergers and acquisitions benefits our customers. We deliver the innovative solutions you need to...
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Adherence to the prescribed medication schedule is extremely important in helping patients achieve a positive treatment outcome. Our Stay on Therapy program helps patients remain in control of their treatment through guidance, education and accountability. We believe that patient empowerment through holistic disease management and patient-centric services is the future of adherence programs.

The Stay on Therapy program helps patients comply with their prescribed treatment by offering:

  • Dedicated care coordinators to facilitate prescriptions, refills and reimbursement
  • Calls, emails and SMS to remind patients of:
    • Physician visits
    • Medication refills
    • Dosing schedules
    • Educational support
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Real World Evidence

Real world evidence (RWE) is the clinical evidence concerning the usage, benefits and risks of marketed pharmaceutical products in clinical practice. RWE is derived from an analysis of real world data assembled about a product’s use in the “real world”, collected outside the controls and limitations of conventional randomized clinical trials. RWE fulfills the need for broader information on real-world effectiveness and safety that will impact the reimbursement and utilization of new medications as driven by regulators, public and private payers, prescribers and manufacturers.

Data about real-world patient experience has the potential to improve the quality and delivery of medical care, reduce overall costs and improve outcomes. These data help fill the knowledge gap between clinical trials and actual clinical practice.

In partnership with Allphase Clinical Research, a Calian Company, we offer custom-designed qualitative and quantitative real world evidence (RWE) data collection as part of our patient programs.

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Our Experts

At the core of a strong team are a set of strong shared values. Our health team operates around values we believe help us build the best experience for patients, clients and the health care industry as a whole. Together, we are innovating patient care and impacting the lives of people every day.

Jeff Smith

Jeff Smith leads the Pharmaceutical Solutions division at Calian, overseeing CRO and PSP services. With more than 30 years of pharmaceutical development, regulatory and market access experience, Jeff brings a wealth of industry knowledge to bear upon our clients’ pharmaceutical and medical device products. In the 20 years preceding his tenure at Calian, he founded and simultaneously grew two pharmaceutical healthcare companies into multi-million dollar enterprises, and developed a healthcare ERP software application, now called Calian® Nexi, that uses digital automation technology to maximize the value of time. Jeff’s mandate is to leverage this experience and our technological solutions to reduce the friction of getting safe, high-quality products to market faster.

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Kaytlin Sadler

As Vice President, Kaytlin contributes every day to the mission at Alio Health, acquired by Calian in 2020. She helps define and execute Alio’s strategic objectives and plans for new business opportunities. Overseeing internal operations and building strong client relationships, she has helped maximize Alio’s operational pace to achieve real outcomes. Kaytlin played a key role in the strategic evolution of the Calian Nexi platform, innovative software that delivers a better healthcare experience today and is helping to shape where the industry is headed. In keeping with Alio’s efforts to challenge and empower its employees, she has built a strong, confident team of diverse yet like-minded individuals.

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Patricia Moore

Patricia Moore is the Vice President of Operations, Contract Research Organization at Calian. With 19 years of experience, Patricia is responsible for operational management and business leadership. In her role, she works with clients across Canada to ensure the successful and efficient execution of their clinical trials.

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Connect with our Experts

We'll find effective solutions to meet your specific needs.

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