Incident response services

Reduce the impact of cyber incidents on your organization with advanced incident response services from Calian.

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Streamlining cybersecurity with damage control and rapid recovery

Calian’s incident response services play a crucial role in managing and mitigating the impact of cyber incidents on organizations. The primary objective of incident response is to limit the damage and reduce recovery time and costs. Calian’s incident response involves a well-orchestrated series of steps including identification, containment, eradication, recovery and post-incident analysis.

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Before an incident

Calian’s incident response team is composed of skilled cybersecurity professionals who are trained to handle a wide range of cyber threats and attacks beginning before an incident occurs. Calian’s incident response retainer services include extensive preparation and procedures for each participating site to ensure your organization is ready in advance of an attack.

Calian will:

Develop a detailed incident response plan
Develop playbooks
Conduct ransomware simulations
Conduct tabletop exercises
Conduct a threat modelling exercise and understand detection and prevention controls
Provide input for security design and architecture

During an incident

For an incident response team to be successful, they must work together flawlessly. Calian’s incident response team consists of a breach coach, incident containment and forensics team, threat hunters and system restoration team—with decades of experience mitigating cybersecurity incidents.

Calian’s incident response retainer gives customers peace of mind—knowing that they have an experienced and effective partner who can mobilize right away to help in the event of an incident. Our incident response retainer team consists of:

A team responsible for senior management, third-party legal counsel support and ransom negotiation
A team that works with the tactical workforce—including any services providers the client works with, the internal IT team and the security team
A team responsible for collaborating with the systems and forensics teams

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After an incident

Once an incident has occurred and has been resolved, the Calian incident response team completes an after-action review (AAR). The AAR process helps to determine what vulnerabilities were exploited, how the organization’s internal cybersecurity team responded and what improvements need to be made to avoid another incident.

Calian’s incident response team provides a comprehensive report that maps out the steps required to ensure a strong cybersecurity defence that will prevent future cybersecurity incidents.

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