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Calian worked with Zhiibaahaasing First Nation, located on the western edge of Manitoulin Island, to complete an emergency plan and specific water contingency plan surrounding the risks associated with the collection, treatment and distribution of water for use by residents.

In consulting with First Nations communities, the Calian Emergency Management team focuses on in-person consultation using a strengths-based approach. Says Ian Becking, Director of Emergency Management Services, Calian “the Calian approach to First Nations consulting starts with a focus on strengths and an understanding of traditional practices to ensure we can meet the unique needs of each community we serve”. This approach was adapted to meet the demands of remote collaboration during COVID-19. While this consultation was underway, the water treatment plant failed. Calian rapidly developed a contingency plan which was immediately used by the community to ensure residents had safe, clean water all the time.