24/7 Help desk outsourcing
Leave the IT and communications management to us so that you can focus on your core business activities.
Outsourcing IT and communication services for business efficiency
Provide a smooth, trouble-free work experience for your employees without the stress of staffing, maintaining and managing your IT and communication services. Our state-of-the-art operating centres monitor 24x7x365, letting you focus on what matters the most, your business.
All-in-one business communications solution
Calian offers an all-in-one business communications solution to improve workplace communication, efficiency and productivity, and to ensure greater success within organizations through team collaboration. We help you stay organized, manage your workload and get things done efficiently with simplified office essentials 24x7x365 in the cloud. Calian’s comprehensive web-based management tool offers businesses the ability to control their active directory environment, building groups and access levels.
Speak to an expertIT outsourcing
Our live support solution allows businesses, large or small, to communicate effectively, to enhance sales and ensure the best customer service experience through all platforms including web chat, video, screen sharing and more.
We offer a multi-platform customer experience and centralized support to assist with queries about procedures, products and services.
Voice and calling
An all-in-one business communications solution from Calian improves workplace communication, efficiency and productivity through team collaboration and connection.
- With Calian’s patent-pending technology, you can move your active call from cell phone to wifi to a desktop phone without skipping a beat.
- With direct inward dial phone numbers, you will get quick and direct access to each employee to increase workplace productivity, reduce costs and eliminate unnecessary waiting.
- By incorporating the dial-by-name directory, we provide you with quick information at your fingertips without any delays.
- Configuring your telephone system
- Ensuring important voicemails are delivered
- Directly sending voicemails to your business email
- Providing smooth, high-quality video calling
- Connecting all team members
- Facilitating communication for remote team members
- Enabling connection between team members in the same location
- Bridging communication across the country for team members
- Keeping track of available team members
- Ensuring productivity through collaborative tools
- Enabling employees to connect via instant messaging
- Providing real-time updates on team members’ status
- Monitoring who’s online, in a meeting or away
- Provision of a single number for employees
- Capability to answer incoming calls on various devices (desk phones, computer-based cell phones, mobile phones)
- No adjustments needed for device switching
- Enabling callers to connect directly, avoiding the need for dialing extensions
- Offering a variety of hardware options
- Standard and executive phones
- Public space phones for areas like lobby or kitchen
- Conference room phones equipped with a microphone
- Fax adapter and power brick for non-PoE switches
- Receptionist console
Providing choices from leading manufacturers
- Cisco
- Polycom
- Yealink
Modernize and secure your IT infrastructure
Speak to an expert to empower your organization’s success in the digital realm.
Calian's global operations
With global security operations centres, Calian provides support around the clock, from day to night, enhancing security capabilities worldwide.
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Social responsibility at Calian
Committed to social responsibility.
ESG—more than a buzzword.
Our vision builds on our mission, values, historical commitment to social responsibility and key competencies. It provides a framework and focus for our activities and corporate communications related to ESG (Environmental Social Governance).
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Your service inspires us.
Proudly welcoming 100+ veterans to our team every year
Their expertise enriches our solutions, and hiring military spouses is our heartfelt way of giving back to the defence community. We’re committed to being there for you, in and out of uniform.
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Relocating? We’ve got you covered.
4,000+ family members connected with family doctors
Our partnership with the Canadian Forces Morale and Welfare Services ensures that military family members are connected with family doctors, hassle-free.
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Building a resilient community together.
$650,000+ in corporate giving
We are woven into our community’s fabric, our support extending to renowned organizations and causes. We’re not just about business; we are about building a supportive and resilient community together.
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Engaging in research that matters.
Our contributions to significant research projects and our focus on environmental safety are unwavering. We’re front-runners in compliance with environmental laws and continually innovate to lessen our ecological footprint.
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Committed to exceeding expectations.
30+ Indigenous community engagements
With a published Indigenous engagement policy, Calian sets out the framework and guidelines for all Calian business activities while being wholly committed to meeting—even exceeding—the five per cent Indigenous participation requirement on all Federal contracts.
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Global innovation for connected, safe and healthy lives
Explore Calian's four business units below.
