Skip to Main Content

Customer Experience

We have been delighting our customers for 40 years.

Calian puts the Customer First

Calian gives you the power of certified and specialized engineers and managed support. We complement that with data analytics, automation tools and regular reviews to drive your success:

360 View of your business

Scalability and revenue generation

Streamline onboarding

Increase product adoption

Deliver best-in-class services across the journey

Improve operational efficiency

Process

Client Success Team

Project Manager

A certified PMO is assigned to your project to ensure all the key individuals are regularly informed and responsibilities for delivery are clearly identified.

Client Success Team

This group of engineers oversees procurement and deployment of your solution based on industry best practices and executes the statement of work.

​ ​


Lifecycle Management

Our team will continuously manage maintenance contracts, warranties and services, keeping you up-to-date on any expiring contracts, warranties and end-of-life products.

Client Services

The client services team prepares all quotes and deal registrations and calculates the right price. They are the liaison between procurement and accounting on tracking existing orders and handling clients' day-to-day requests.