Case Study
Alio Health Solves Pandemic Service Interruptions to Ensure Success of Clinical Trial
When the pandemic interrupted an ongoing global clinical trial, the pharmaceutical company conducting the trial asked Alio Health for help.
Alio pivoted quickly from providing telephone support for the trial to conducting a pilot project that provided in-person patient care on a global scale.
The project was successful and exceeded all industry KPIs—with nursing assignments allocated in 45 minutes, compared to the industry standard of 48 hours, and first contact with patients occurring in 6 hours instead of 48 hours.