About Alio Health Services
Alio Health Services is a Calian Group company. We are focused on creating the best experiences for patients, caregivers, clients and the health care industry as a whole.
As a global pharmaceutical company, we focus on innovative medicine and are a leader in many therapeutic areas. If you are bilingual, have at least 1-year of experience in drug reimbursement, and want to make a positive impact in patients' lives, apply today! Alio offers competitive salaries and a great benefits plan to all employees!
The Reimbursement Support Specialist (RSS) works directly with patients to secure private or public insurance reimbursement for identified company brands. The RSS represents patients with private or public insurers in an effort to optimize drug coverage, and works collaboratively with the Health Management and Clinical Support teams to provide optimal patient support.
Roles and Responsibilities:
Provide direct telephone assistance to patients requiring reimbursement support.
Participate in the completion of paperwork and follow-up on submissions regarding drug reimbursement/coverage through private or public insurers to optimize drug coverage.
Track and document all case information using the program IT system.
Collaborate with Clinical Support Specialist to provide optimal patient support and communication.
Through patient-oriented solutions, manage challenging patient situations with empathy and patience.
Ensure quality assurance with respect to all mandates related to the patient support program.
English and French bilingualism (oral and written).
1-year of experience in drug reimbursement assistance navigation.
Understanding of private and public payer systems.
Ability to work in a cross-functional team.
Computer skills, understanding of multiple software applications (MS Office).
Strong MS Excel skills.
Ability to build and maintain strong relationships with a variety of customers (patients, Healthcare providers, caregivers).
Discretion, maturity, flexibility, sound judgment.
Ability to manage deadlines.
Strong communication skills, both oral and written.
Interested in knowing more? Apply directly, or contact [email protected] to arrange a phone call today!
About the role:
This is a Full-time, permanent position.
Office location: Laval
Also hiring Reimbursement Specialists in Ottawa
#GD-KJ1Calian values diversity and is an equal opportunity employer. Calian is committed to being responsive to the diverse needs of its members, employees, and others, by striving to prevent and remove systemic barriers. All qualified individuals are encouraged to apply and we welcome applications from women, visible minorities, Indigenous Peoples, persons with disabilities, persons of diverse sexual orientation, gender identity or expression and others who may contribute to diversity of our organization. We thank all applicants for their interest; however, only candidates under consideration will be contacted. We will provide accommodations during the recruitment process upon request.